Contact the editors
Spotted a definition that could be clearer, a price that has moved, or a term we should add? We'd genuinely like to hear it.
HostingPrimer is a reference, and references get better when readers push back on them. If a page left you more confused, if a definition is out of date, or if there is a piece of hosting jargon we have not decoded yet, tell us and we will fix or add it.
How to reach us
Email the editors at [email protected]. We read everything, though we cannot promise a reply to every message. The most useful notes are specific: the page, the sentence, and what was unclear or wrong.
What we can and can't help with
We can explain hosting concepts and point you to the right page. We cannot provide technical support for your specific hosting account, log into servers, or recommend one host over another for your exact situation — your host's own support team is the right place for account-level help. For general "what does this mean" questions about hosting, though, that is exactly what this site is for, and what we are happy to hear about.